Inhoudsopgave

Annual Report 2007

Core activities

Consulting: planning for tomorrow today

Our consultants assist our clients in their strategic choices and policy-making, or in designing or redesigning their organisational structure and processes. In addition to in-depth sectoral knowledge, of the Public Sector and Financial Services in particular, we have the expertise to supervise large-scale change processes. In providing these services, the emphasis is on client service concepts and business and management issues. The advisory services provided by our business consultants pave the way for the technological solutions intended to support these changes. Our architects translate strategic corporate objectives into efficient business and IT architectures and work processes and design the appropriate information provision.

IT: developing for tomorrow today

The next step is to design, build, implement and manage the envisaged information systems for our clients. Any shortage of systems development capacity is absorbed by offshoring some of the work. Locally we focus primarily on architecture, requirements and testing and implementation phases within development projects. We have chosen leading-edge technologies for both customised applications (Java, .Net, Oracle and Cobol) and business applications (SAP and Oracle). Depending on the needs of our clients, we carry out projects on site at our clients’ premises or off-site at our own offices where we have advanced development centres at our disposal. Our way of working ensures that these systems are seamlessly integrated into our clients’ existing IT systems.

Outsourcing: organising for tomorrow today

Clients outsource the management and maintenance of critical business applications to us because we have proven to have the knowledge, skills and continuity required. With our BPO services, we go even further. Here, we take over responsibility for the full spectrum of administrative processes, including IT, from financial institutions. By doing so, we increase our clients’ efficiency, allowing them to focus on their customers and product innovation.


Key figures